Support

Install help, troubleshooting, and how to reach us.

Install the extension

Click Add to Chrome on our homepage or the Chrome Web Store listing. Pin the extension, then open the side panel from the toolbar icon.

How to use

  1. Stay signed into YouTube in Chrome (required for some videos)
  2. Open any YouTube watch page
  3. Click the floating Find Viral Moment button or the extension icon
  4. Wait for analysis — highlights appear as chunks complete
  5. Tap a highlight to jump to that timestamp on YouTube, or open the scan on the website

Troubleshooting

"Sign in to confirm you're not a bot"

Sign into YouTube in Chrome, reload the page, then try again. For how we use cookies, see our Privacy Policy.

Analysis failed

No subtitles / slow analysis

Some videos take longer when captions are missing or the file is long. Enable captions on the video when possible.

Contact us

Email: cutspointofficial@gmail.com

Include your Chrome version, the video URL (if safe to share), and a screenshot of any error message.

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